To ease out the guest check-in experience at hotels, DJUBO, a cloud based PMS platform, with all hotel technology verticals built into a single platform announced the launch of ‘Djubo X-press’, an iPad based self-check-in app, which enables the guests to just walk-in, use a self-check-in kiosk, issue room key cards and walk into the room with zero human intervention.
The hotels guests’ check-ins involves several steps like signing up a Guest Registration Form, guests ID validations and maintaining records. In addition to these, the Front Office needs to keep in mind factors like coordination with Housekeeping to ensure the rooms are ready, check-in time of guest, and any outstanding balance which needs to be collected at the front office and so on. All these are all critical aspects, which are taken care by ‘DJUBO Xpress’. Traditional property management software market size is estimated at around USD 14 billion, out of which the Indian market is pegged around USD 162 million.
Speaking about this innovative product, Sankalp Goel, Co-Founder, DJUBO, said, “Guest check-in is one of the first touch points of a guest with any hotel and contributes significantly towards the guests’ experience during their stay. As per a survey, guest check-in process can take up to 30 mins and could even last up to an hour during peak check-in hours! Hopefully, Djubo Xpress would also pave the way for bigger opportunities for the hotels to harness the power of up-selling and cross-selling to their guests, thereby adding overall value to the industry’s ecosystem.”